Our refund policy has been designed in such a way that makes it easy for our clients to understand. Ziyanex Pvt Ltd will deliver a refund under the circumstances which have been planned in our refund policy. Please read the below refund policies carefully:
Web Development & Design Policy:
We provide demo website to our clients so that they can check our quality of work and hence becomes comfortable before working with us. Before making a payment for our services feel free to contact us if you have any queries.
Eligibility for a refund:
At Ziyanex Pvt Ltd, every project is important to us and we handle each project very carefully and with professionalism. We always try to deliver the desired project to our clients at a given time. However, if a client is not satisfied or changed his/her plan regarding the project and wants a refund then he/she would check their eligibility for our refund policy listed below:
Advance Payment Policy:
When you are comfortable with taking our service, you have to make 50% payment in advance for hiring us for any kind of services which we provide. If our client wants to cancel the project within 2 days of advance payment to us then this 30% payment is fully refundable. Please note that after 2 days of advance payment if you cancel the project then this advance money will not be refundable.
Delivery Time & Payment:
• Full Refund: In the case where the project has not been started or has not been delivered according to the deal.
• Partial Refund: In the case where the project work has already been started and the client in between wants to cancel the project then the total advance money which is 30% will not be refundable.
• No Refund: When full payment is received after successful delivery of the project and then if a client wants to cancel the project then the whole money will be non-refundable.
Change in policy:
Ziyanex Pvt Ltd can change this policy from time to time without any prior notice at any time. We request you review this policy periodically. If any changes occur in our policy then our existing, as well as new clients, will be agreed with our new policy.